Privacy Policy

1. Who we are

Kingdom Rising is a free-to-play strategy game operated by the Kingdom Rising team. This policy explains what information the Game collects, why we collect it, how long we keep it, and the choices you have. It is maintained by us and describes our current practices; it is not an independent audit or certification.

2. Playing as a guest

You can play without giving us anything. Guest play is designed to be data-light:

• No account, email address or password is required.
• Guest kingdoms are held in the browser for the current session only and are not uploaded to our servers.
• Guest progress is cleared when the session ends and cannot be recovered or restored.
• Guests cannot use global chat, so no guest messages are stored.

3. Information we collect from registered players

If you create an account, we collect and store the following:

• Account details: your email address and authentication information, handled by our authentication provider. We never see or store your password in readable form.
• Profile: your display name and, if you upload one, your avatar image.
• Kingdom save data: buildings, levels, resources, army, upgrades, quests, purchases, shields, trophies and battle statistics.
• Chat messages: the text you post in global chat, with your display name and timestamp.
• Technical and usage data: approximate country, device type, browser, referring site and pages visited, used in aggregate to understand how the Game is used.

We do not ask for your real name, address, phone number or date of birth, and we ask you not to put personal information into your display name or chat messages.

4. Why we use your information

We use the information above only for the following purposes:

• To create and secure your account and sign you in.
• To save your kingdom and restore it on any device you sign in from.
• To operate core gameplay, including matchmaking against other real kingdoms, battle results and leaderboards.
• To run global chat, apply rate limits and moderate rule-breaking content.
• To detect and prevent cheating, save tampering, fraud and abuse.
• To fix bugs, monitor stability and improve game balance.

We do not sell your data, we do not run third-party advertising in the Game, and we do not use your data for advertising profiling.

5. Legal bases (EEA and UK players)

Where data protection law requires a legal basis, we rely on: performance of a contract, to give you the Game and save your progress; legitimate interests, to keep the Game secure, fair and working, and to understand usage in aggregate; and consent, where you choose to upload an avatar or post in chat. You can withdraw consent by removing that content or deleting your account.

6. What other players can see

Some information is visible to other signed-in players by design:

• Your display name and avatar appear in chat, matchmaking lists and battle screens.
• Messages you post in global chat are visible to all signed-in players.
• Your village layout, buildings and defending troops can be scouted and attacked by matched opponents.

Your email address, your account credentials and your exact resource balances are never shown to other players, and your save data is never transferred to another player's account.

7. Service providers

We use a small number of providers to run the Game. They process data on our instructions only:

• A managed backend and database provider, which stores accounts, profiles, kingdom saves, chat messages and avatar files.
• A hosting and content delivery provider, which serves the Game and its assets.
• App stores and payment providers, where you purchase in-game items. We receive confirmation of a purchase, not your full payment card details.
• Sign-in with Google, if you choose it, which tells us your email address and basic profile information.

8. Security

We apply the following controls to protect player data:

• Data is transmitted over encrypted HTTPS connections and stored with our backend provider's encryption at rest.
• Row-level access rules restrict every kingdom save so it can only be read by the account that owns it.
• Progress and reward writes are validated on our servers rather than trusted from the device, and avatar storage is private.
• Chat is rate limited server-side to prevent flooding.

No online service can promise perfect security, so please use a strong, unique password and keep your sign-in details private.

9. Retention

We keep account details, profile information and kingdom saves for as long as your account exists, so your progress is there when you come back. Chat messages are retained to allow moderation of the shared channel. Aggregated, non-identifying usage statistics may be kept indefinitely. When you delete your account, your profile and kingdom data are removed, and we may retain a minimal record where needed to prevent ban evasion or to meet a legal obligation.

10. Children

The Game is not directed at children under the age required by law in their country to consent to online services, and we do not knowingly collect their data. If you believe a child has created an account, contact us and we will delete it.

11. International transfers

Our providers may process and store data in countries other than yours, including outside the EEA or UK. Where that happens, transfers are covered by appropriate safeguards such as standard contractual clauses put in place by those providers.

12. Your rights and choices

Depending on where you live, you may have the right to access, correct, export, restrict, object to, or delete the personal data we hold about you. Inside the Game you can:

• Change your display name at any time (renaming costs gems as shown in the Game).
• Change or remove your avatar for free.
• Delete your own chat messages.
• Sign out on any device, or play as a guest to leave no stored data at all.

To request a copy of your data or deletion of your account and kingdom, email support@kingdomrising.sbs from the address linked to your account. We aim to respond within 30 days.

13. Changes to this policy

If we change how we handle player data, we will update this page and the “last updated” date above. Significant changes will also be announced in the Game.

14. Contact

For any privacy question, data request or complaint, contact support@kingdomrising.sbs. If you are in the EEA or UK and are unhappy with our response, you may also complain to your local data protection authority.